Date(s) - 13/09/2019 - 31/12/2019
13 Sep 2019
East Riding of Yorkshire Council always aims to be at the forefront of introducing innovative ways to improve residents’ experience of using its services.
In December 2018, a paperless billing system was introduced to give householders the option of viewing their bills online, rather than receiving them through the post. The decision was made to move to paperless billing to reduce the amount of paper printed, which is better for the environment.
Signing up for paperless billing allows residents to view their council tax account 24/7, it is simple to use, will save time and gives people greater control of their bills and payments. Once signed up, residents can:
• view their bill whenever they like
• check their balance, payments, bills and recovery notices
• view or update account information
• update contact details
• report changes, such as applying for discounts and telling the council about a change in address
• sign up for Direct Debit
When residents register for paperless billing, the council will send an email whenever they have a new bill, which they will be able to view instantly through their account.
Councillor John Dennis, portfolio holder for community involvement and council corporate services, said: “It is very easy to sign up for paperless billing, which makes keeping track of your council tax account very straightforward. You can check your bill at any time through the secure online service.
“It is also reassuring to know you are doing your bit for the environment by reducing the amount of paper needed to produce printed bills, and saving money on postage.”
To make the switch today, like the thousands who have already signed up, please visit www.eastriding.gov.uk/counciltax, then click on the change to paperless billing link.
East Riding of Yorkshire Council