Withernsea Town Council

P/T Receptionist/Administration Assistant

Salary: based on local government NJC scales, point 11 £15807.00 per annum depending on experience. Pro-rata (16 hours per week)

Applications are invited for the post of Receptionist/Admin Assistant in the Town Council office located in the Meridian Centre, Withernsea for Withernsea Town Council. To work part time (Monday, Wednesday 10am-3pm & Friday 10am – 4pm), commencing June 2017.

The Receptionist/Admin Assistant will be the first point of contact for the Town Council and will be required to assist the Deputy Clerk to deliver the administration required to ensure the efficient day to day running of the office including typing of letters, reports, agendas and minutes, dealing with emails, answering the telephones and maintaining electronic communications. Knowledge of Word and Excel, and an excellent standard of written English are essential. They may be required to provide some cover in finance so numeracy skills are required. They will also be a welcoming point of contact for all Town enquiries.

The applicant will possess excellent interpersonal skills, must be adaptable and able to interact effectively with Councillors and residents.

The post requires 16 hours per week, however, the workload will vary and any additional hours will be paid at normal rates. The post may require you to cover attendance at some meetings of the Town Council.

Ideally applicants will have an understanding of the roles and responsibilities of Town Councils.

Please apply in own handwriting. A job description and person specification is detailed below.

CLOSING DATE Wednesday 17th May 2017.


Withernsea Town Council

Job Description – Receptionist/Administration Officer.

Overall Responsibilities

To assist the Clerk & Deputy Clerk to carry out all the instructions of the Council in connection with its function as a Local Authority and assist in the effective management of all its resources.

Specific Duties

To be the first point of contact for the Town Council and deal with telephone and visitor  enquiries on a day to day basis.

To prepare in consultation with The Clerk/Deputy Clerk, agendas and notices for meetings of the Council and its committees, to attend such meetings if required and type minutes for approval.

To deal with correspondence, documents and emails on behalf of the Council as a result of instructions from The Clerk/Deputy.

Assist in the implementation of decisions made.

To attend appropriate training courses as required and work toward professional development courses such as ‘Working with your Council’.

To prepare the chamber for meetings.

To ensure that legal, statutory and other provisions governing or affecting the running of the cemetery and the Council’s other assets are observed.

To administer interments, burial records and deed transfers

To maintain notices/websites/and digital information.

To maintain the records of the Council.

To assist the Clerk with financial transactions such as data inputting and banking.






Essential Desirable


Education Good Standard of Education
Qualifications Educated to good GCSE standard or equivalent Microsoft Office – word, excel, access, powerpoint, publisher
Experience Previous role in dealing with members of the public Minimum 2 years working directly with members of the public.
  Has worked in a busy administrative office environment with high IT dependency.
IT Skills Competency in  IT/keyboard skills
  Basic working knowledge of Microsoft PC systems
People Skills Excellent communication skills with the public, councillors and colleagues with a friendly and helpful attitude
  Friendly and helpful towards all visitors.  
  Ability to work to tight deadlines  
  Exhibits patience and diplomacy  
  Ability to work autonomously and be part of a team  
  Ability to deal with conflict  
  Awareness of diversity issues and able to work in a positive non discriminatory way  
Other Skills Demonstrates reliability and flexibility Basic understanding of the roles and responsibilities of a Town Council
  Demonstrates ability to work under pressure without direct

supervision and to remain calm





  Good level of numeracy required.  
  Ability to use own judgement, resourcefulness.  
  Ability to multi-skill and prioritise  
  Willing to train and develop  
  Ability to take constructive criticism
  Possess methodical work ethic
  Legible hand writing